Return Policy
But Romzy Casual is more than just a clothing brand; it’s a community. We strive to foster connections and inspire creativity among our customers, creating a space where individuals can express themselves freely and authentically. Our brand is a symbol of belonging and confidence, uniting people from diverse backgrounds in their shared love for fashion and culture. Join us in embracing the urban lifestyle and leading the way in African fashion in the United States.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us.
Exceptions
Please note that certain items are not eligible for return, such as final sale items or items marked as non-returnable. Additionally, any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.
Our return policy is subject to change without notice. Please refer to our website for the most up-to-date information regarding returns and exchanges.
Romzy Casual’s casual styles redefine metropolitan
Fashion, leaving you fascinated.
