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Returns Policy
This Returns Policy describes the conditions and procedures for returning products purchased from [Your Store/Company Name] (“we,” “us,” or “our”).
Eligibility for Returns
You may be eligible to return a product if:
- The product is in its original condition with all tags and packaging intact.
- The return request is made within 7 days from the date of purchase.
- The product is not on the list of non-returnable items (see below).
Non-Returnable Items
The following items are not eligible for return:
- Perishable goods, such as food or flowers.
- Personalized or custom-made items.
- Products that have been used, damaged, or altered after purchase.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service at info@example.com to request a return.
- Provide your order number and reason for the return.
- Wait for instructions on how to return the item.
Refunds
Upon receiving the returned product, we will inspect it and notify you about the status of your refund. Refunds may be issued in the original form of payment or as store credit.
Contact Us
If you have questions about this Returns Policy, please contact us at info@example.com.
This document was last updated on 20-10-23.
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